Subject: Note Added - [#476130] Order Refund - مشكلة خصم مبالغ
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Apr 2020 10:41:47 +0000

Hi ,    Malik Ismail added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/476130    Subject:  Order Refund - مشكلة خصم مبالغ   Requester: Rami Saleh    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">PayFort team reply "Kindly note that we've investigated the case &amp; here attached you can find Transaction report for customer's e-mail [email-masked]  since 1st of Jan. 2020. We couldn't find any transaction with amount 52.40SAR at all, as for the amount 40SAR we found 4 transactions, 2 using the mentioned card no. &amp; another 2 on SADAD; however, all 4 transactions were not successful &amp; nothing charged.<br>So, according to the above data, we'd suggest that you refer the customer to his issuer bank &amp; double check their account statement."</div>
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<div dir="ltr">Please inform customer to check with his bank.</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043100463251'>ramiwew_gmail.xlsx</a>