Subject: Ticket Assigned - Conversation with anosha
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 23 Mar 2020 18:07:30 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anosha anosha                    Hello           02:33 PM, 07th Mar                   Bot                   Hi again!           02:33 PM, 07th Mar                   Bot                   Please enter your name.           02:33 PM, 07th Mar                     anosha                    Anosha           02:33 PM, 07th Mar                   Bot                   Hi Anosha,what do you need help with?           02:33 PM, 07th Mar                     anosha                    Would you like to connect with our Agent           02:33 PM, 07th Mar                   Bot                   Please enter your email           02:33 PM, 07th Mar                     anosha                    [email-masked]           02:33 PM, 07th Mar                   Bot                   Please enter your number           02:33 PM, 07th Mar                     anosha                    0503563610           02:33 PM, 07th Mar                   Bot                   Please wait while we transfer you to an agent           02:33 PM, 07th Mar                     anosha                    i am trying to order from splash using the App. I have used both Splash and Centrepoint app but when I checkout it is NOT giving me the option to click and collect. It is only showing me shipping addresses. Now im trying to order from web it shows me the option to click and collect but is not letting me click on it           02:35 PM, 07th Mar                     anosha                    Helloo???           02:45 PM, 07th Mar                   Algaili                    Hi, Thank you for contacting us. How may I help you?           10:02 PM, 23rd Mar                   Algaili                    we apologise for inconvenience caused and the late reply           10:03 PM, 23rd Mar                   Algaili                    We would suggest you to update the application to its latest version.
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If the issue persist, we request you to provide us some screenshots of the issue you are facing with the cart so we can further assist you. 
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Please be assured, as we have a special team which work on issues like these. We will forward your issue and screenshots to our team and they will surely get it fixed for you.           10:06 PM, 23rd Mar                   Algaili                    It was a pleasure assisting you. Thank you for shopping with us.           10:06 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/562656