Subject: Ticket Assigned - Conversation with Swimming Horse
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 Mar 2020 21:08:09 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Swimming Horse Swimming Horse                    Hello, I want to follow up on my order           12:30 AM, 08th Mar                     Swimming Horse                    Can I know the status           12:30 AM, 08th Mar                   Algaili                    Kindly share your registered email id for further assistance.           12:31 AM, 08th Mar                     Swimming Horse                    [email-masked]           12:31 AM, 08th Mar                   Algaili                    Could you please share your order id so that I can assist you further.            12:31 AM, 08th Mar                     Swimming Horse                    9771266806           12:32 AM, 08th Mar                   Algaili                    May I request you to please stay on-hold while I retrieve the information.           12:33 AM, 08th Mar                     Swimming Horse                    Yes           12:34 AM, 08th Mar                   Algaili                    Sorry  please stay on-hold while I retrieve the information.           12:35 AM, 08th Mar                   Algaili                    sorry for late reply we checked that           12:39 AM, 08th Mar                     Swimming Horse                    Ok           12:39 AM, 08th Mar                     Swimming Horse                    N whtz the update           12:39 AM, 08th Mar                   Algaili                    our delivery partner has attempted the delivery but you are unreacheable           12:40 AM, 08th Mar                   Algaili                    so kindly share us with alternative contact number to update it           12:40 AM, 08th Mar                     Swimming Horse                    Wht is the number on ur system           12:41 AM, 08th Mar                     Swimming Horse                    Hellooooo           12:42 AM, 08th Mar                   Algaili                    ok we will forward the issue to the courier team and we will update you accordingly           12:43 AM, 08th Mar                     Swimming Horse                    Can u share the number thatz on your system.           12:44 AM, 08th Mar                   Algaili                    sure this your contact  +971552479387           12:47 AM, 08th Mar                     Swimming Horse                    What happens if the items are not being delivered for 10 consecutived days           12:47 AM, 08th Mar                     Swimming Horse                    consecutive*           12:48 AM, 08th Mar                     Swimming Horse                    Hasn't there been any msg to the courier company with regards to correction in the contact number?           12:49 AM, 08th Mar                     Swimming Horse                    Could you please reply more faster..           12:50 AM, 08th Mar                     Swimming Horse                    I don't have the whole day for this           12:50 AM, 08th Mar                   Algaili                    In an issue like this, we always raise a request to higher concerned party to expedite the delivery as soon a possible           12:52 AM, 08th Mar                   Algaili                    Is there anything else I can help you with?            12:53 AM, 08th Mar                     Swimming Horse                    I need the contact number to higher concerned party           12:55 AM, 08th Mar                   Algaili                    Sorry we can not offer the contact number of this courier team since it is the internal courier           12:56 AM, 08th Mar                   Algaili                    and be assured that this issue will be forwarded to concerned team           12:57 AM, 08th Mar                     Swimming Horse                    I need a call back this morning after 8.00 am           12:58 AM, 08th Mar                     Swimming Horse                    Please reach me on 0507454172.., there are a list of issues to be raised           12:59 AM, 08th Mar                     Swimming Horse                    Hope its clear           01:00 AM, 08th Mar                   Algaili                    we are truly sorry for this experience and We would like to inform you that we are going to update your provided phone number to the courier team as your order is already shipped from the warehouse.           01:02 AM, 08th Mar                   Algaili                    Is there anything else I can help you with?            01:05 AM, 08th Mar                   Algaili                    It was a pleasure assisting you. Thank you for shopping with us.           01:07 AM, 08th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/512089