Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 07 Mar 2020 20:04:08 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I have order something through click and collect But entered a wrong store           11:38 PM, 07th Mar                     User                    I wants to collect it from Arabian centre but my mistake enter the location of madina mall           11:38 PM, 07th Mar                     User                    will u plz help me in this ?           11:38 PM, 07th Mar                   Algaili                    Hi, Thank you for contacting us. How may I help you?           11:40 PM, 07th Mar                     User                    Will u plz change my location of click n collect           11:41 PM, 07th Mar                     User                    From Madinah Mall to Arabian centre           11:41 PM, 07th Mar                     User                    Are you there           11:42 PM, 07th Mar                
    Algaili                    yes we are here sorry for the delayed reply           11:47 PM, 07th Mar                   Algaili                    did you place the order           11:48 PM, 07th Mar                   Algaili                    if you placed please share us the order number           11:48 PM, 07th Mar                     User                    Yeah I already did           11:48 PM, 07th Mar                     User                             11:49 PM, 07th Mar                     User                    This is my order details           11:49 PM, 07th Mar                     User                    Hello           11:52 PM, 07th Mar                     User                    Will you plz help me           11:53 PM, 07th Mar                   Algaili                    ok we can see the has been placed and you wish to change the collection address           11:53 PM, 07th Mar                     User                    Yes exactly           11:54 PM, 07th Mar  
                    User                    From Madinah Mall to Arabian centre           11:54 PM, 07th Mar                   Algaili                    unfortunately for click and collect orders we can not able to change the address           11:55 PM, 07th Mar                     User                    Ok           11:56 PM, 07th Mar                   Algaili                    so in this  case either you will collect your order from the specified address or you can cancel the order now and the amount will be refunded within 4 to 14 working days           11:59 PM, 07th Mar                   Algaili                    It was a pleasure assisting you. Thank you for shopping with us.           12:03 AM, 08th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/511992