Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 Mar 2020 18:23:50 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    HI           09:49 PM, 07th Mar                     User                    THIS IS AQEEL           09:49 PM, 07th Mar                     User                    WHY I CAN NOT GET ANY DOSCOUNT ON AL JAZIRA CARD           09:49 PM, 07th Mar                     User                    i have entered bank aljazira card no but its showing same price           09:50 PM, 07th Mar                     User                    my order price is more than 350           09:51 PM, 07th Mar                   Algaili                    Hi, Thank you for contacting us. How may I help you?           09:54 PM, 07th Mar                     User                    WHY I CAN NOT GET ANY DOSCOUNT ON AL JAZIRA CARD           09:55 PM, 07th Mar                     User                    my order price is more than 350           09:55 PM, 07th Mar                   Algaili                    sorry for the inconvenience caused           09:55 PM, 07th Mar                     User                    could you please checkmy cart and let me know           09:55 PM, 07th Mar                   Algaili                    kindly share us with error image during checkout           09:56 PM, 07th Mar                     User                    there no any error but i am seeing the same price of order           09:56 PM, 07th Mar                     User                    it will be added to my account or what??           09:56 PM, 07th Mar                     User                    or it will be reduced from my payment??           09:57 PM, 07th Mar                     User                    in which type i will get get 20% discount?           09:58 PM, 07th Mar                     User                    credit or reduction in order price or sukran point           09:58 PM, 07th Mar                   Algaili                    How much is the value of the total order           10:00 PM, 07th Mar                     User                    402sar           10:01 PM, 07th Mar                   Algaili                    could you please share us the image of the order details           10:04 PM, 07th Mar                     User                             10:05 PM, 07th Mar                     User                             10:06 PM, 07th Mar                     User                             10:07 PM, 07th Mar                     User                             10:07 PM, 07th Mar                     User                             10:08 PM, 07th Mar                     User                    this is complete list           10:08 PM, 07th Mar                   Algaili                    Could you please share your order id so that I can assist you further.            10:09 PM, 07th Mar                     User                    where i can find order id           10:10 PM, 07th Mar                   Algaili                    the order is not completed           10:10 PM, 07th Mar                     User                    no still not i did not pay till now as i am not getting any discount           10:11 PM, 07th Mar                     User                    i am at checkout process waiting           10:11 PM, 07th Mar                     User                    i entered card detils but i am seeing same amount           10:11 PM, 07th Mar                     User                    even i select pay now and after that i am saying same amount           10:12 PM, 07th Mar                     User                    so i am not confirming my order or not paying           10:12 PM, 07th Mar                   Algaili                    we will forward this issue to the concerned team and we email you accordingly           10:14 PM, 07th Mar                   Algaili                    kindly share us with email ID           10:14 PM, 07th Mar                   Algaili                    are you still connected           10:16 PM, 07th Mar                     User                    yes           10:19 PM, 07th Mar                     User                    [email-masked]           10:19 PM, 07th Mar                   Algaili                    thank you for sharing us the email ID and we update you regarding the issue as soon as possible           10:21 PM, 07th Mar                   Algaili                    and  again accept our sincere apology for the inconvenience caused           10:21 PM, 07th Mar                     User                    thank you           10:21 PM, 07th Mar                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.           10:23 PM, 07th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/511845