Subject: Ticket Assigned - Conversation with Roasting Bicycle
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 Mar 2020 17:12:51 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Roasting Bicycle Roasting Bicycle                    Where is my order           08:59 PM, 07th Mar                     Roasting Bicycle                    I was supposed to get an email yesterday           09:00 PM, 07th Mar                     Roasting Bicycle                    No email yet           09:00 PM, 07th Mar                     Roasting Bicycle                    It's been 6 days since my order           09:00 PM, 07th Mar                     Roasting Bicycle                    9771654686           09:00 PM, 07th Mar                   Algaili                    Hi, Thank you for contacting us. How may I help you?           09:00 PM, 07th Mar                     Roasting Bicycle                    Where is my order           09:01 PM, 07th Mar                     Roasting Bicycle                    9771654686           09:01 PM, 07th Mar                     Roasting Bicycle                    It's been 6 days           09:01 PM, 07th Mar                     Roasting Bicycle                    Still "processing"           09:01 PM, 07th Mar                   Algaili                    May I request you to please stay on-hold while I retrieve the information.           09:02 PM, 07th Mar                     Roasting Bicycle                    Ok           09:02 PM, 07th Mar                   Algaili                    sorry for the inconvenience caused, we will forward this issue to the concerned party           09:03 PM, 07th Mar                     Roasting Bicycle                    I was told this yesterday           09:04 PM, 07th Mar                   Algaili                    to make the order ready for pick up as soon as possible           09:04 PM, 07th Mar                     Roasting Bicycle                    I have not heard anything from the concerned party           09:04 PM, 07th Mar                     Roasting Bicycle                    When will I get my order?           09:05 PM, 07th Mar                   Algaili                    I have checked now the issue has been forwarded to concerned team           09:06 PM, 07th Mar                     Roasting Bicycle                    But your colleague shinavi did the same yesterday           09:07 PM, 07th Mar                   Algaili                    and we will update you accordingly as soon as possible           09:07 PM, 07th Mar                     Roasting Bicycle                    The concerned team have not updated me           09:07 PM, 07th Mar                     Roasting Bicycle                    So I don't know what's going on           09:07 PM, 07th Mar                   Algaili                    we are working in it just allow us time and we will fix it soon           09:08 PM, 07th Mar                   Algaili                    and again we sincerely apologize for the inconvenience caused           09:10 PM, 07th Mar                   Algaili                    كان من دواعي سروري مساعدتكم.            09:11 PM, 07th Mar                   Algaili                    sorry for the wrong texting           09:12 PM, 07th Mar                   Algaili                    It was a pleasure assisting you. Thank you for shopping with us.           09:12 PM, 07th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/511734