Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 02 Mar 2020 01:16:00 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           05:00 AM, 02nd Mar                   Bot                   Hi again!           05:00 AM, 02nd Mar                     User                    I am trying to link my shukrab card           05:01 AM, 02nd Mar                     User                    shukran card           05:01 AM, 02nd Mar                     User                    and its not linking           05:01 AM, 02nd Mar                     User                    Everytime I add the verification code the app just stopped and crash           05:01 AM, 02nd Mar                     User                    Helloo???           05:02 AM, 02nd Mar                     User                    Anybody           05:02 AM, 02nd Mar                   Algaili                    Hi, Thank you for contacting us. How may I help you?           05:03 AM, 02nd Mar                   Algaili                    Kindly share your registered email id for further assistance.           05:03 AM, 02nd Mar                     User                    OkPk           05:05 AM, 02nd Mar                     User                    My e-mail is           05:05 AM, 02nd Mar                     User                    [email-masked]           05:05 AM, 02nd Mar                     User                    I cannot link my account to my shukrab card           05:05 AM, 02nd Mar                     User                    everytime I add the verification code           05:06 AM, 02nd Mar                     User                    the app and the website doesn’t link it           05:06 AM, 02nd Mar                     User                    the app crashes and closed by itself           05:06 AM, 02nd Mar                     User                    the website just keeps going for a loop           05:06 AM, 02nd Mar                   Algaili                    May I request you to please stay on-hold while I retrieve the information.           05:08 AM, 02nd Mar                     User                    Can u link it ???           05:08 AM, 02nd Mar                     User                    Ok           05:08 AM, 02nd Mar                   Algaili                    sorry for delayed response           05:11 AM, 02nd Mar                     User                    Its ok           05:11 AM, 02nd Mar                   Algaili                    we have checked the process is pending and we request you to contact shukran team           05:12 AM, 02nd Mar                   Algaili                    Call the Shukran team on 800 124 6622 or send an email to [email-masked].           05:12 AM, 02nd Mar                     User                    Oh           05:12 AM, 02nd Mar                     User                    r they 24hours working ?           05:13 AM, 02nd Mar                     User                    cuz I want to pay my order           05:13 AM, 02nd Mar                     User                    and I am afraid that some of the items will be out of stock before I check our my order           05:13 AM, 02nd Mar                     User                    Out*           05:13 AM, 02nd Mar                   Algaili                    you will be able to earn shukran point after 5 days of the last order           05:14 AM, 02nd Mar                     User                    Oh ok           05:14 AM, 02nd Mar                     User                    thank u           05:14 AM, 02nd Mar                     User                    Have a good day           05:14 AM, 02nd Mar                   Algaili                    It was a pleasure assisting you. Thank you for shopping with us.           05:15 AM, 02nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/498946