Subject: Ticket Assigned - Conversation with Bouncing Toffee
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 01 Mar 2020 19:42:49 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bouncing Toffee Bouncing Toffee                    hey           11:24 PM, 01st Mar                   Algaili                    Hi, Thank you for contacting us. How may I help you?           11:28 PM, 01st Mar                     Bouncing Toffee                    i would like to cancel my 3 order 6467334438 , 6467333022 , 6467321978 unfortunately i have to travel out of country due to some emergency!           11:29 PM, 01st Mar                     Bouncing Toffee                    can you please do that for me?           11:29 PM, 01st Mar                   Algaili                    May I request you to please stay on-hold while I retrieve the information.           11:31 PM, 01st Mar                     Bouncing Toffee                    sure           11:31 PM, 01st Mar                   Algaili                    Regarding the cancellation of orders you can refuse the shipment when the team contacts you for the delivery.            11:33 PM, 01st Mar                     Bouncing Toffee                    you can’t send any notification to shipment company?           11:33 PM, 01st Mar                     Bouncing Toffee                    as of today i was in Riyadh now im traveling back           11:34 PM, 01st Mar                   Algaili                    since your orders have already been shipped and we are sorry we can help you right now in cancellation           11:34 PM, 01st Mar                     Bouncing Toffee                    actually shipment guys have language barrier so i thought can reach your support           11:35 PM, 01st Mar                     Bouncing Toffee                    alright if someone contact will respond to cancel           11:35 PM, 01st Mar                     Bouncing Toffee                    Thanks for the support           11:36 PM, 01st Mar                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.           11:42 PM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/498694