Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 20 Feb 2020 15:38:44 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear all,<br>
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When the delivery was attempted the customer was not in the mentioned location on the order. The order was returned due to ageing.<br>
 
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<div>Best regards,<br>
<span class="labelnormal"><span class="labelname_sf">Omran Al Shishani</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>20/2/2020 4:19 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#469063] - Returns<br>
 
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<div dir="ltr">Hi Team,</div>

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<div dir="ltr">With reference to the AWB # S000509124602 and order # 6463900110 the  customer said, he has fully responded the delivery attempt, including receiving first contact, whats app messaging and location sharing and he claimed no reply has been received from your delivery rep on whats app messages. Kindly check on this concern, since the prepaid order has been returned to our warehouse.</div>

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<div dir="ltr">Regards,</div>

<div dir="ltr">​Algaily</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/469063