Subject: New Reply Received - Code of AE50 is not working
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 08 Feb 2020 03:37:46 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Code of AE50 is not working  Ticket comment <div class="ydp3f77c197yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div dir="ltr">I am sure you are aware of theses issue are still not resolved.</div>
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<div dir="ltr">I emphasize that both codes 500FF &amp; AE50 are not working till this moment.<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thursday, February 6, 2020, 1:57:34 PM GMT+4, Max &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr">​<span dir="ltr" style="background-color:initial">Hi khalid,</span>
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<span>Thank you for contacting us.</span><br>
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<span dir="ltr">We are truly sorry to hear that you are facing issues with the voucher code. This is surely not the experience we want our customers to have when they shop with us.</span><br>
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<span dir="ltr">We would suggest you to update the application to its latest version and then try to apply the voucher code again, if the issue persist.</span><br>
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<div><span dir="ltr">Please be assured, as we have a special team which work on issues like these. We will forward your issue and screenshots to our team and they will surely get it fixed for you.</span></div>

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<span dir="ltr"> We can understand that this must be really annoying and frustrating for you, but be assured we would surely get it sorted to make your shopping experience better.</span><br>
<span dir="ltr">Feel free to get in touch with us for further assistance.</span><br>
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<div><span>Please note that this case will be automatically closed  if we don't hear from you within 24 hours.</span></div>
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<span>​Your friends,</span><br>
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<div><span>The Support Team </span></div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/444984