Subject: New Reply Received - Need escalation late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 21 May 2021 06:34:09 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Need escalation late delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/KAUvpxLkpZNv28dTxwAJOg~~/AALN9wA~/RgRiiIfaPVcDc3BjQgpgplpUp2CRNBXwUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear All,<br>
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Well noted, We will do our best to attempt the delivery at the earliest convenience.<br>
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Best Regards<br>
 
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<span class="labelnormal"><span class="labelname_sf">Haneen Habash </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>20/5/2021 9:45 PM GMT+04:00<br>
<strong>To: </strong>EMP326 Ahmad Alqatawna ([email-masked])<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>New comment - [#2535895] Need escalation late delivery<br>
 
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<div>There is a new comment in the ticket submitted by ezo to HelpCPAE</div>
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Comment added by : Jessie Kathleen Go Caparas<br>
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<div class="MsoNormal">Hi Team,</div>

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<div class="MsoNormal">Any update?</div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'calibri light' , sans-serif">Thank you and Kind Regards,</span></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'calibri light' , sans-serif">Jessie Caparas</span></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'calibri light' , sans-serif">T: +97145172087</span></div>

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<div>From: Shipa Delivery Support ([email-masked]) &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, May 17, 2021 5:06 PM<br>
<b>To:</b> [email-masked]<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2535895] - Need escalation late delivery</div>

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<div><b><i><span style="font-size:13.5pt;font-family:'verdana' , sans-serif;color:indianred">External email sender, please take precaution.</span></i></b></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Dear All, <br>
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Well noted and received. We will do our best to arrange the delivery attempt at the earliest. <br>
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Best regards  </span></div>

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<span style="font-size:10pt;font-family:'verdana' , sans-serif"><span class="labelnamesf">Ahmad Alqatawna</span><br>
<span class="labeltitlesf">Customer Care</span></span><br>
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Caf65c35c24e04e0f851a08d919348e1f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637568535774113076%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=bJYdA3RtJtCTeJrN0N06ZpPccK0u%2Fre%2B%2B6pYGSoXE2I%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:10pt;font-family:'verdana' , sans-serif;border:solid 1pt;padding:0in;text-decoration:none"><img alt="Image removed by sender." height="160" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMjM0NjAxNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.KuMyTraLgJsID6jpE7Ef1YCo2IKR98-kcEMiXoUMkvI" style="width:1.6666in;height:1.6666in" width="160"></span></a><br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"><strong><span style="font-family:'verdana' , sans-serif">M:</span></strong><span class="labelnormal"> 800 SHIPA</span><br>
<span class="labelnormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Caf65c35c24e04e0f851a08d919348e1f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637568535774113076%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=bJYdA3RtJtCTeJrN0N06ZpPccK0u%2Fre%2B%2B6pYGSoXE2I%3D&amp;reserved=0" rel="noreferrer"><span style="color:#f26641;text-decoration:none">www.shipa.com</span></a> </span></span>
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<strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">From: </span></strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong><span style="font-family:'verdana' , sans-serif">Sent: </span></strong>17/5/2021 1:57 PM GMT+04:00<br>
<strong><span style="font-family:'verdana' , sans-serif">To: </span></strong>[email-masked]; [email-masked]<br>
<strong><span style="font-family:'verdana' , sans-serif">Cc: </span></strong>[email-masked]<br>
<strong><span style="font-family:'verdana' , sans-serif">Subject: </span></strong>Fwd: [#2535895] - Need escalation late delivery<br>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Dear Team,</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Order ID: 6303806775</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Order Date: May 1, 2021</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">AWB: SD001899109</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">With reference to above mentioned details, order has been shipped from WH on 3 May 2021, kindly arrange the delivery on priority.</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Thank you for your help.</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Best Regards,</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Algaily.</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">On Wed, 12 May at 6:27 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span> </span></div>

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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">​Dear Team,</span></span></div>

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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Order ID: 6303806775</span></span></div>

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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Order Date: May 1, 2021</span></span></div>

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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">AWB: SD001899109</span></span></div>

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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">With reference to above mentioned details, order has been shipped from WH on 3 May 2021, kindly arrange the delivery on priority.</span></span></div>

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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Thank you for your help.</span></span></div>

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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Best Regards,</span></span></div>

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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">​Algaily.</span></span></div>

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