Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Jan 2020 22:01:24 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           01:38 AM, 15th Jan                     User                    Hi,

I order online. And collected it just awhile ago, i opened the boxed and there are missing items. I only got this item from the box. I need help i payed it already in one order no. This are inside the box.           01:38 AM, 15th Jan                     User                             01:39 AM, 15th Jan                     User                    Heres the missing order           01:39 AM, 15th Jan                     User                             01:39 AM, 15th Jan                     User                    6460174500           01:40 AM, 15th Jan                     User                    Ty           01:40 AM, 15th Jan                   Mohammad                   Hi, Thank you for contacting us. How may I help you?           01:41 AM, 15th Jan                     User                    Hi,

I order online. And collected it just awhile ago, i opened the boxed and there are missing items. I only got this item from the box. I need help i payed it already in one order no. This are inside the box.           01:42 AM, 15th Jan                     User                             01:42 AM, 15th Jan                     User                    Heres the missing item not inside the box           01:43 AM, 15th Jan                     User                             01:43 AM, 15th Jan                     User                    I need it to resolve asap, the staff a while ago has difficulty scanning the barcode bcoz its notifying In the system that it is already claimed           01:44 AM, 15th Jan                   Mohammad                   sorry we are checking           01:46 AM, 15th Jan                   Mohammad                   your order has been shipped in two shipments           01:53 AM, 15th Jan                   Mohammad                   you collected one shipment
            01:53 AM, 15th Jan                   Mohammad                   and the rest of your order is ready for pick up           01:54 AM, 15th Jan                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           01:57 AM, 15th Jan                     User                    But its the same order no.is it not conflict if i get it tomorrow?           01:57 AM, 15th Jan                   Mohammad                   you have to receive to backs for order           01:58 AM, 15th Jan                     User                    Ok we will check it tomorrow ty for replying. Good nyt then!           01:59 AM, 15th Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           02:00 AM, 15th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/405405