Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Jan 2020 21:57:38 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hii, why i am not able to choose click and collect service at checkout           01:44 AM, 15th Jan                   Mohammad                   Hi, Thank you for contacting us. How may I help you?           01:45 AM, 15th Jan                     User                    I am not able to choose click and collect option           01:48 AM, 15th Jan                   Mohammad                   You can order products easily, whether you have a registered account on www.xxxx.com, or plan to shop as a guest. Here's how: 

1. Find the items you want to buy by searching for them or by browsing our departments.

2. Add these items to your basket with the 'Add to Basket' button.

3. Click your mini-basket from the top right of the screen and hit the 'Checkout Now' button.

4. Select the "Click and Collect" option and choose the store where you want to collect the order using the drop-down list or by pinning it on the map.

5. Enter your payment information and click the 'Continue' button.

6. Review your order and place it using the 'Place Your Order' button.

 
Please note, you'll only be able to leave an item in your basket for 30 minutes. 

If you need any help along the way, don't hesitate to give us a call on 800-xxxx (800-xxxx) ‎ 7 days a week, 9:00 AM to 9:00 PM, and we'll be happy to talk you through it.           01:55 AM, 15th Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           01:57 AM, 15th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/405400