Subject: Ticket Assigned - Conversation with Chilling Beer
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 14 Jan 2020 17:08:43 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chilling Beer Chilling Beer                    Hello           08:42 PM, 14th Jan                   Bot                   أهلا مرة أخرى!           08:42 PM, 14th Jan                     Chilling Beer                    ?           08:42 PM, 14th Jan                   Mohammad                   Hi, Thank you for contacting us. How may I help you?           08:43 PM, 14th Jan                     Chilling Beer                    Hi Mr. Mohammad, How are you           08:44 PM, 14th Jan                   Mohammad                   FINE AND YOU           08:44 PM, 14th Jan                     Chilling Beer                    Please confirm if you can read the above chat or shall i explain again           08:44 PM, 14th Jan                     Chilling Beer                    Fine brother Thank you.           08:45 PM, 14th Jan                   Mohammad                   your chat regarding wrong item delivered           08:46 PM, 14th Jan                     Chilling Beer                    Yes brother, I ordered this           08:47 PM, 14th Jan                     Chilling Beer                             08:47 PM, 14th Jan                     Chilling Beer                    & I have received this           08:47 PM, 14th Jan                     Chilling Beer                             08:48 PM, 14th Jan                   Mohammad                   ok this case it will be forwarded to our concerned team and will update you as soon as possible           08:48 PM, 14th Jan                     Chilling Beer                    Since then im struggling for return.           08:48 PM, 14th Jan                     Chilling Beer                    I do not have choice except to wait brother. If you read the chat Nitesh put me on wait only. So kindly take quick action.           08:51 PM, 14th Jan                     Chilling Beer                    Highly appreciated.           08:52 PM, 14th Jan                   Mohammad                   wait a moment to check the order           08:52 PM, 14th Jan                     Chilling Beer                    sure           08:53 PM, 14th Jan                   Mohammad                   as per the order the return request has been created for the wrong product           08:56 PM, 14th Jan                   Mohammad                   but the courier team not collected the order           08:57 PM, 14th Jan                     Chilling Beer                    yes, once a person came to collect & he said OoooOOooo i came on motor bike..i will send someone with car. After that nobody came to collect. I mention this to Ritesh also last time but nobody came to collect.           08:59 PM, 14th Jan                   Mohammad                   so we will forward to arrange collection as soon as possible           09:00 PM, 14th Jan                     Chilling Beer                    Jazakkallah, Thank you so much brother.           09:00 PM, 14th Jan                   Mohammad                   it is my pleasure to asist you           09:01 PM, 14th Jan                     Chilling Beer                    Please mention the courrior to send driver with car only (No motobike)           09:01 PM, 14th Jan                     Chilling Beer                    I know you will do this quickly Inshallah. It was nice to talk with you brother.           09:02 PM, 14th Jan                   Mohammad                   Aramex   on tracking id 45491419853           09:04 PM, 14th Jan                     Chilling Beer                    Noted & Yes this is something professional  which no-one did before.  Now i can also followup also           09:05 PM, 14th Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           09:08 PM, 14th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/405072