Subject: Re: LATE C and C//6457263960
From: Inayat Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Algaili Ahmed <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 11 Jan 2020 06:03:54 -0700 (MST)

Hi Team 

The order was placed on 18 Dec and the items are still not available for pick up. 

Order id: 6457263960 

Please check the order details and share an update. 

Looking forward to it. 

Thanks 
Inayat Ali 

From: "Algaili Ahmed" <[email-masked]> 
To: "ali inayat" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 11 January, 2020 06:59:27 
Subject: LATE CC 

Hi Team, 

Kindly follow up the case with concerned team which has been escalated as following: 

Hi Team, 

Problem Statement: What is the issue (Late Shipping) Warehouse 
Order Date : Dec 18, 2019 
Order ID: 6457263960 
Store code : 60174 
Tracking ID: 645726396023999991 
Assistance Required: Need Urgent Delivery 
Issue Description: Customer placed order on 18 Dec and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 
Customer is chasing us for his/her order so we request you to expedite the delivery date as customer is a with us since 2018. 

Regards, 
Algaily