Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 09 Jan 2020 23:07:49 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           03:00 AM, 10th Jan                   Bot                   Hi again!           03:00 AM, 10th Jan                     User                    I need to cancel my order           03:00 AM, 10th Jan                   Mohammad                   Hi, Thank you for contacting us. How may I help you?           03:01 AM, 10th Jan                     User                    Yes hello           03:01 AM, 10th Jan                   Mohammad                    Can you please provide the Order no.so that we can help you properly.           03:01 AM, 10th Jan                     User                    I just made an order and I proceeded without using the promo code.           03:01 AM, 10th Jan                     User                    I want to keep the same order but with promo code applied           03:02 AM, 10th Jan                     User                    Is that possible           03:02 AM, 10th Jan                     User                    6460358971           03:03 AM, 10th Jan                   Mohammad                   We sincerely apologize however, once order has already been placed you could not apply the promotion code           03:04 AM, 10th Jan                     User                    Ok then cancel my order and I'll add the items again with promo code           03:04 AM, 10th Jan                   Mohammad                   wait to check           03:05 AM, 10th Jan                     User                    Ok           03:05 AM, 10th Jan                   Mohammad                   You order has been cancelled, you can place a new order using the promo code           03:07 AM, 10th Jan                     User                    Thanks           03:07 AM, 10th Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           03:07 AM, 10th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/397351