Subject: Ticket Assigned - Conversation with User
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Thu, 09 Jan 2020 22:49:50 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    HHi I just finished ordering and done payment thru master card           02:37 AM, 10th Jan                     User                    But I recieve a message that the payment didn't get charge from my master card but I received a message in my bank that it's been deducted on my account           02:39 AM, 10th Jan                   Mohammad                   Hi, Thank you for contacting us. How may I help you?           02:39 AM, 10th Jan                   Mohammad                   please share us with order number           02:40 AM, 10th Jan                     User                    9766875938           02:41 AM, 10th Jan                     User                    Is this order done           02:41 AM, 10th Jan                     User                    AAnd I received a message that the amount is been deducte
 d           02:42 AM, 10th Jan                     User                    But I also received a message that the payment wasn't done           02:42 AM, 10th Jan                     User                    I want to know if my order is ok or not           02:43 AM, 10th Jan                   Mohammad                   this order was confirmed           02:47 AM, 10th Jan                   Mohammad                   and the payment was successful           02:48 AM, 10th Jan                     User                    Thank you I just got worried           02:49 AM, 10th Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           02:49 AM, 10th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/397332