Subject: Undelivered Mail Returned to Sender
From: [email-masked] (Mail Delivery System)
To: [email-masked]
Date: Wed, 8 Jan 2020 10:16:12 -0700 (MST)

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<[email-masked]>: lsmindia.com

Subject: late CC
From: Algaili Ahmed <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 8 Jan 2020 10:16:10 -0700 (MST)

Hi Team, 

Kindly follow up the below case which has been escalated thrice but no response: 

Hi Team, 

Problem Statement: What is the issue (Late Shipping) Warehouse 
Order Date : Dec 18, 2019 
Order ID: 6457263960 
Tracking ID: 645726396023999991 
Assistance Required: Need Urgent Delivery 
Issue Description: Customer placed order on 18 Dec and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 
Customer is chasing us for his/her order so we request you to expedite the delivery date as customer is a with us since 2018. 

Regards, 
Algaily