Subject: MISSINGS ITEMS(UNDELIVERED)
From: Algaili Ahmed <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 6 Jan 2020 19:27:22 -0700 (MST)

Hi Team, 

Kindly follow up with concerned team for this prepaid standard shipping order either for the missing items to be dellivered or a refund to be initiated. 

Hi Team, 
Problem Statement: (Missing items) 
Order Date : Dec 24, 2019 
Order ID: 6458139694 
Tracking ID: 45058715203 
Assistance Required: Need missing items 
Issue Description: Customer placed order for 5 items but as per the customer he/she has only received 1 items, Under the consignment details we can see that only one item has been shipped/Delivered from our side. 
Customer history: 4 ITEMS OUT OF 5 ARE MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 
The missing items are: 
1- 161862674 - - Sustainability Plain Long Sleeves Jacket with Hood and Pocket Detail 
2- 161763899 - - Sustainability Kappa Printed Hoodie with Kangaroo Pockets 
3- 160896979 - - Kappa Textured Sneakers with Vamp Bands 
4- 160247875 - - Printed Long Line Shrug with Long Sleeves and Tie Up Closure 

Regards, 
Algaily