Subject: LATE CC
From: Algaili Ahmed <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 5 Jan 2020 18:41:22 -0700 (MST)

Hi Team, 

Please forward the following case to concerned team so the order is picked up by the customer asap: 

Hi Team, 

Problem Statement: What is the issue (Late Shipping) Warehouse 
Order Date : Dec 23, 2019 
Order ID: 6457989615 
Tracking ID: 645798961522999991 
Store code: 60230 
Assistance Required: Need Urgent Delivery 
Issue Description: Customer placed order on 23 Dec and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 
Customer is chasing us for his/her order so we request you to expedite the delivery date as customer is a with us since 2018. 

Regards, 
Algaily