Subject: Re: late CandC//6453695756
From: Inayat Ali <[email-masked]>
To: Sagaya Kumar <[email-masked]>, maxwhryd ecom <[email-masked]>, Raghu Pillai <[email-masked]>, suvadeep saha <[email-masked]>, sree adhikessavan <[email-masked]>, alghamdi mohammed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, Algaili Ahmed <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 31 Jan 2020 02:09:55 -0700 (MST)

Team- Any update on the request raised. 

Thanks 
Inayat Ali 

From: "ali inayat" <[email-masked]> 
To: "Sagaya Kumar" <[email-masked]>, "maxwhryd ecom" <[email-masked]>, "Raghu Pillai" <[email-masked]>, "suvadeep saha" <[email-masked]>, "sree adhikessavan" <[email-masked]>, "alghamdi mohammed" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Algaili Ahmed" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Friday, 31 January, 2020 14:39:18 
Subject: Re: late CandC//6453695756 

Hi Team 

The order was placed on 24 Nov and the items are still not available for pick up. 

Order id: 6453695756 

Please check the order details and share an update. 

Looking forward to it. 

Thanks 
Inayat Ali 

From: "Algaili Ahmed" <[email-masked]> 
To: "ali inayat" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 15 January, 2020 22:46:50 
Subject: Fwd: late CC 

From: "Algaili Ahmed" <[email-masked]> 
To: "Apurva Arora" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, January 9, 2020 7:45:17 AM 
Subject: late CC 

HI Team, 

Please forward the following case urgently, the order was placed since Nov 24, 2019, and the customer is daily chasing his order: 

Hi Team, 

Problem Statement: What is the issue (Late Shipping) Warehouse 
Order Date :Nov 24, 2019 
Order ID: 6453695756 
Tracking ID: 645369575622999991 
Store code : Max60093 
Assistance Required: Need Urgent Delivery 
Issue Description: Customer placed order on 24 Nov and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 
Customer is chasing us for his/her order so we request you to expedite the delivery date as customer is a with us since 2018. 

Regards, 
Algaily