Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 24 Jan 2020 22:53:49 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I saw an add of 18 Mac lipsticks on flash sale           02:33 AM, 25th Jan                     User                    Is that genuine from ur store           02:33 AM, 25th Jan                     User                    http://centrepoint.plp7.ru/           02:33 AM, 25th Jan                     User                    Is this genuine one           02:33 AM, 25th Jan                   Algaili                    Hi, Thank you for contacting us. How may I help you?           02:33 AM, 25th Jan                     User                    http://centrepoint.plp7.ru/           02:34 AM, 25th Jan                     User                    Is this genuine flash sale from ur store           02:34 AM, 25th Jan                     User                    I want to cross check before paying cash           02:34 AM, 25th Jan                   Algaili                    We are deeply sorry we have not any information regarding the products in stores we are dealing with orders issues placed online, however you check the product at nearby store           02:37 AM, 25th Jan                     User                    Is the above link is genuine           02:38 AM, 25th Jan                     User                    I saw from Instagram           02:38 AM, 25th Jan                   Algaili                    please check about the product on https://www.centrepointstores.com/ae/en           02:40 AM, 25th Jan                     User                    This I used to check           02:41 AM, 25th Jan                     User                    But I could find any Mac products there,           02:42 AM, 25th Jan                     User                    That'swhy I got confused when I saw the following link with Mac lipstick           02:42 AM, 25th Jan                     User                    I had placed the order in it           02:42 AM, 25th Jan                     User                    And I got a msg that they will contact me soon           02:43 AM, 25th Jan                     User                    But I didn't pay money           02:43 AM, 25th Jan                     User                    So I want to confirm before giving money           02:43 AM, 25th Jan                     User                    The product is genuine or fake           02:43 AM, 25th Jan                     User                    That's why I contacted           02:43 AM, 25th Jan                   Algaili                    Could you please share your order id so that I can assist you further.            02:44 AM, 25th Jan                     User                             02:46 AM, 25th Jan                     User                    Dear this is the msg I got after placed the order           02:46 AM, 25th Jan                   Algaili                    Kindly share your registered email id for further assistance.           02:47 AM, 25th Jan                     User                    [email-masked]           02:47 AM, 25th Jan                   Algaili                    May I request you to please stay on-hold while I retrieve the information.           02:50 AM, 25th Jan                   Algaili                    if the order was placed successfully, you will be emailed by the details of order including the order number           02:52 AM, 25th Jan                   Algaili                    It was a pleasure assisting you. Thank you for shopping with us.           02:53 AM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/421308