Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 23 Jan 2020 01:44:35 +0000

Hi Algaili Abdelbagee Ahmed,  
  The following message composed by you on ticket 408201 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement: What is the issue (Late Collection) Courier Team Order Date Jan 4, 2020 Order ID: 6459577883 Tracking ID: 34163333192621 Assistance Required: Need Urgent Collection Issue Description: The return request was created on 1/8/20 12:23 PM and till now the items have not been collected from the customer so kindly arrange the collection on priority basis.  Regards,  Algaily