Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Jan 2020 18:58:30 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Helllooo           10:25 PM, 22nd Jan                     User                    Anyone there           10:25 PM, 22nd Jan                     User                    This is regarding my delivery           10:25 PM, 22nd Jan                   Algaili                    Hi, Thank you for contacting us. How may I help you?           10:27 PM, 22nd Jan                   Algaili                    May I request you to please stay on-hold while I retrieve the information.           10:28 PM, 22nd Jan                   Algaili                    Your order has been placed successfully and will be delivered within 2-3 business days.           10:29 PM, 22nd Jan                   Algaili                    once our courier partner contact you before delivery you can instruct him for certain delivery appointment           10:30 PM, 22nd Jan                   Algaili                    Is there anything else I can help you with?            10:31 PM, 22nd Jan                     User                    Hiii           10:35 PM, 22nd Jan                     User                    This is regarding my delivery           10:35 PM, 22nd Jan                     User                    in under 2 minutes

A
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Hello my order number is 9768081693.. This is regarding my delivery date i want my things to be delivered by tommorow as im travelling to india on saturday morning... If it doesnt get delivered by tommorow i wont be able to receive the things.... Please can you inform the courier company to deliver asap by today or tomm... Please its a request           10:35 PM, 22nd Jan                     User                    Please can u update me on my delivery if it cn happen tomm itself           10:36 PM, 22nd Jan                     User                    Coz im travelling on saturday           10:36 PM, 22nd Jan                     User                    So i need it by tomm           10:36 PM, 22nd Jan                   Algaili                    Hi, Thank you for contacting us. How may I help you?           10:37 PM, 22nd Jan                     User                    Hiii           10:37 PM, 22nd Jan                     User                    Its regarding my delivery           10:37 PM, 22nd Jan                     User                    I ordered few stuff from ur site today morning           10:38 PM, 22nd Jan                     User                    I thought it woyld be delivered by tomm           10:38 PM, 22nd Jan                     User                    Im travelling on saturday           10:38 PM, 22nd Jan                     User                    I need it to be delivered tomm itself           10:38 PM, 22nd Jan                   Algaili                    the delivery frame time within 2-3 time i UAE           10:40 PM, 22nd Jan                     User                    Online its written 1-2 days           10:40 PM, 22nd Jan                     User                    I need it to be delivered tomm           10:40 PM, 22nd Jan                     User                    Can you please inform the courier company to deliver tomm itself           10:40 PM, 22nd Jan                   Algaili                    We will notify the courier partner as per your instructions however, please note the delivery time frame is 2-3 business days within UAE for all the orders. You can find our shipping policies here: https://helpae.centrepointstores.com/en/support/solutions/folders/44001185902#           10:45 PM, 22nd Jan                   Algaili                    Please also confirm if your contact number is: +971555443462           10:45 PM, 22nd Jan                     User                    Yes thts my number           10:45 PM, 22nd Jan                     User                    Bt please do inform thm to deliver tomm           10:45 PM, 22nd Jan                     User                    As im travelling to india on saturday morning           10:46 PM, 22nd Jan                     User                    After saturday no one will be available to collect also           10:47 PM, 22nd Jan                     User                    00971544346267           10:48 PM, 22nd Jan                   Algaili                    Will notify the team as per your instructions.           10:48 PM, 22nd Jan                     User                    Please reconfirm my number           10:48 PM, 22nd Jan                   Algaili                    Okay will notify the team for the updated ocntact number: +971544346267           10:50 PM, 22nd Jan                   Algaili                    contact*           10:50 PM, 22nd Jan                     User                    Okk thank youu           10:50 PM, 22nd Jan                     User                    Please dont forget need it by tomorrow           10:50 PM, 22nd Jan                   Algaili                    Got it.           10:54 PM, 22nd Jan                   Algaili                    Is there anything else I can assist you with today?           10:54 PM, 22nd Jan                     User                    No thank you so much this will be enough           10:54 PM, 22nd Jan                   Seeta                    It was a pleasure assisting you. Thank you for shopping with us.           10:58 PM, 22nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/418221