Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Jan 2020 02:03:07 +0000

Hi Algaili Abdelbagee Ahmed,  
  The following message composed by you on ticket 416286 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  ​Hi Team,      Problem Statement:  BABYSHOP TEAM (WRONG ITEM)  Order Date : ​15-Dec-2019  Order ID: ​6456924622  Tracking ID: 00000080005959585  Assistance Required: Return / exchange wrong Item Received  Issue Description: Customer emailed us informing that he/she received the item on 19/12/19  but the item which they received is wrong ( SINGLE STROLLER INSTEAD OF TWIN STROLLER), customer also provided us the pictures of wrong item.  Now customer is asking for a return and a refund/ exchange the item. So we request you to check this concern and let us know if we can offer a return or an exchange to customer or not.     Regards,  Algaily