Subject: Ticket Assigned - Conversation with User
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Tue, 21 Jan 2020 18:33:47 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           10:22 PM, 21st Jan                   Algaili                    Hi, Thank you for contacting us. How may I help you?           10:23 PM, 21st Jan                     User                    Refund status of order No 9761485394 ?           10:23 PM, 21st Jan                   Algaili                    May I request you to please stay on-hold while I retrieve the information.           10:23 PM, 21st Jan                     User                    Chasing since last month           10:23 PM, 21st Jan                     User                    ?           10:25 PM, 21st Jan                   Algaili                    Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             10:27 PM, 21st Jan                     User                    How can i get refund to my bank a/c ?           10:28 PM, 21st Jan                   Algaili                    we have checked we have received one of your return request           10:30 PM, 21st Jan                   Algaili                    one item has been collected yet we will arrange collection as soon as possible for it           10:32 PM, 21st Jan                   Algaili                    sorry I mean has not been collected           10:32 PM, 21st Jan                   Algaili                    as per records           10:32 PM, 21st Jan                   Algaili                    It was a pleasure assisting you. Thank you for shopping with us.           10:33 PM, 21st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/416327