Subject: Ticket Assigned - Conversation with natalia
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 18 Jan 2020 17:58:24 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with natalia natalia                    Hi           10:14 PM, 14th Jan                   Bot                   Please enter your name.           10:14 PM, 14th Jan                     natalia                    Natalia           10:14 PM, 14th Jan                   Bot                   Hi Natalia,what do you need help with?           10:14 PM, 14th Jan                     natalia                    Would you like to connect with our Agent           10:14 PM, 14th Jan                   Bot                   Please enter your email           10:14 PM, 14th Jan                     natalia                    [email-masked]           10:14 PM, 14th Jan                   Bot                   Please enter your number           10:14 PM, 14th Jan                     natalia                    971529135827           10:14 PM, 14th Jan                   Bot                   Please wait while we transfer you to an agent           10:14 PM, 14th Jan                     natalia                    Ok           10:15 PM, 14th Jan                     natalia                    i would like to ask if i can use the gift card that i have in the physical store?           10:16 PM, 14th Jan                     natalia                    Hi           10:58 PM, 14th Jan                     natalia                    Hi can anyone assist me           02:02 PM, 15th Jan                   Algaili                    Hi, Thank you for contacting us. How may I help you?           09:52 PM, 18th Jan                   Algaili                    Hi, 

Looks like we are not connected. 

Please feel free to reach out to us 
Thank you for shopping with us.           09:55 PM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/411141