Subject: Ticket Assigned - Conversation with mohammad
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 18 Jan 2020 17:57:32 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammad mohammad                    Please teach some of your workers some manners, i bought some clothes for my brother from splash sharjah city centre but they didn't fit so i just wanted a different size I went back but i didn't have the receipt as i gave it for parking, when i asked the supervisor or the manager at the cash desk to help me or if they can check their system he just refused to listen or even try to help me and was being soo loud and indirectly calling me a liar if i bought the items from their store however one of them was kind enough to go back and check as i he took some details on how much i spent when and how etc and helped me with this issue, i dont mean to cut anyones bread but some of ur workers need to be trained on how to treat others I wouldn't have mind if they couldn't change my items but the way they raised their voice and indirectly called me a liar infront of everyone is not right, i just wish they were trained with manners.           08:07 PM, 14th Jan                   Bot                   Please enter your name.           08:07 PM, 14th Jan                     mohammad                    Mohammad           08:08 PM, 14th Jan                   Bot                   Hi Mohammad,what do you need help with?           08:08 PM, 14th Jan                     mohammad                    Would you like to connect with our Agent           08:08 PM, 14th Jan                   Bot                   Please enter your email           08:08 PM, 14th Jan                     mohammad                    [email-masked]           08:08 PM, 14th Jan                   Bot                   Please enter your number           08:08 PM, 14th Jan                     mohammad                    0561374908           08:08 PM, 14th Jan                   Bot                   Please wait while we transfer you to an agent           08:08 PM, 14th Jan                   Algaili                    Hi, Thank you for contacting us. How may I help you?           09:52 PM, 18th Jan                   Algaili                    Hi, 

Looks like we are not connected. 

Please feel free to reach out to us 
Thank you for shopping with us.           09:56 PM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/411139