Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 May 2021 13:10:40 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  need escalation  Ticket comment <div>Yes, thank you also for working on my problem. Stay safe guys!<br><br>
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<div>On 18 May 2021, at 7:32 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr"><div dir="ltr">Hi Kathleen,<br><br><br>
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<div dir="ltr">Thank you for reaching out to us and your feedback.</div>
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<div>Your view is very important for us to improve our services quality and we are really appreciate it and thank you too much for sharing your feedback.</div>
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<br>We know that there was a delay in your order and we are really sorry for the inconvenience caused to you. Please be assured as we have forwarded this issue to our concerned team and they are going to make sure that you will not face such issues in your future purchase.</div>
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<div>Please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
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<div>Thank you for shopping with us and have a great day! Stay Safe!<br><br>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2545143