Subject: New Reply Received - Re: مشترياتك في طريقها إليك 6304349371
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 17 May 2021 13:45:06 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Re: مشترياتك في طريقها إليك 6304349371  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/yqdnPLp5pfRchsh5TvCBLA~~/AALN9wA~/RgRig6bbPVcDc3BjQgpgnFtzomAIN-aVUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB"></div>
Dear All,<br>
<br>
<br>
Kindly note that we have already attempted the delivery three times but the customer was not available. Please confirm the customer's mobile number and address details so we can assist. <br>
<br>
<br>
Best regards
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<br>
<span class="labelnormal"><span class="labelname_sf">Ahmad Alqatawna</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>17/5/2021 4:46 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2530881] - Re: مشترياتك في طريقها إليك 6304349371<br>
 
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<div dir="ltr"><strong>Please try extra attempt and contact the customer on 0541166077.</strong></div>

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Hi Team,<br>
<br>
Problem Statement: What is the issue (Late Delivery) Courier Team<br>
<br>
Order Date : 03-May-2021<br>
Order ID: 6304349371<br>
Tracking ID: SD001942684<br>
Assistance Required: Need Urgent Delivery<br>
<br>
Issue Description: The order was shipped from our side on 05/05/21 but till now the order has not been delivered to the customer so we request you to arrange delivery on a priority basis.<br>
<br>
<br>
Regards,<br>
Algaily</div>

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<blockquote class="freshdesk_quote">في الأثنين, 17 مايو في 12:26 PM <span class="separator">, Max &lt;[email-masked]&gt; كتب: </span>

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<span class="separator">Hi Team,<br>
<br>
Problem Statement: What is the issue (Late Delivery) Courier Team<br>
<br>
Order Date : 03-May-2021<br>
Order ID: 6304349371<br>
Tracking ID: SD001942684<br>
Assistance Required: Need Urgent Delivery<br>
<br>
Issue Description: The order was shipped from our side on 05/05/21 but till now the order has not been delivered to the customer so we request you to arrange delivery on a priority basis.<br>
<br>
<br>
Regards,<br>
Algaily</span>
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<span class="separator">في الخميس, 13 مايو في 3:52 PM <span class="separator">, Max &lt;[email-masked]&gt; كتب: </span></span>

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<span class="separator"><span class="separator">Hi Team,<br>
<br>
Problem Statement: What is the issue (Late Delivery) Courier Team<br>
<br>
Order Date : 03-May-2021<br>
Order ID: 6304349371<br>
Tracking ID: SD001942684<br>
Assistance Required: Need Urgent Delivery<br>
<br>
Issue Description: The order was shipped from our side on 05/05/21 but till now the order has not been delivered to the customer so we request you to arrange delivery on a priority basis.<br>
<br>
<br>
Regards,<br>
Algaily</span></span>
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<span class="separator"><span class="separator">في الأربعاء, 12 مايو في 4:24 PM <span class="separator">, Max &lt;[email-masked]&gt; كتب: </span></span></span>

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<div><span class="separator"><span class="separator"><span class="separator">Hi Team,</span></span></span></div>

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<div><span class="separator"><span class="separator"><span class="separator">Problem Statement: What is the issue (Late Delivery) Courier Team</span></span></span></div>

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<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Order Date : 03-May-2021</span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Order ID: 6304349371</span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Tracking ID: SD001942684</span></span></span></div>

<div><span class="separator"><span class="separator"><span class="separator">Assistance Required: Need Urgent Delivery</span></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Issue Description: The order was shipped from our side on 05/05/21 but till now the order has not been delivered to the customer so we request you to arrange delivery on a priority basis.</span></span></span></div>

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<div><span class="separator"><span class="separator"><span class="separator">​Regards, </span></span></span></div>

<div><span class="separator"><span class="separator"><span class="separator">Algaily</span></span></span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2530881