Subject: New Reply Received - Shipment Delivery Delayed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 May 2021 13:42:44 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Shipment Delivery Delayed  Ticket comment <div dir="ltr">
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<div>Hi,</div>
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<div dir="ltr">For your kind information i am going to summarise the order details below.</div>
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<div dir="ltr">Order Date - 04-May-2021</div>
<div dir="ltr">Initial Delivery Date - 10-May-2021</div>
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<div dir="ltr"> And today on 17-May-2021 you are saying that i will take another 2-5 working days for your delivery partner to deliver this shipment.</div>
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<div dir="ltr">Do you think this is any way justifying?</div>
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<div style="direction: ltr">Thanks,</div>
<div style="direction: ltr">Mohammad K Neyaz</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, May 17, 2021 00:12<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> Re: [#2570785] - Shipment Delivery Delayed
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<span dir="ltr" style="box-sizing: border-box; word-break: break-word; font-size: 11pt; white-space: pre-wrap">Hi Mohammad,</span>
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<span style="box-sizing: border-box; word-break: break-word; font-size: 11pt; white-space: pre-wrap">Thank you for contacting us. </span>
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<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:11pt; white-space:pre-wrap">We are here to inform you that your issue of late delivery has been escalated to the concerned team (Zajil courier) and the delivery will be 2-5 working
 days. Please feel free to revert to us if you do not get contacted by then.</span>
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<span style="box-sizing:border-box; word-break:break-word"> </span><span style="box-sizing:border-box; word-break:break-word; font-size:11pt; white-space:pre-wrap">Again, please accept our sincere apologies
 for this unexpected delay.  </span> </div>
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<div style="box-sizing:border-box; word-break:break-word"><span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:11pt; white-space:pre-wrap">Your friends, </span></div>
<div style="box-sizing:border-box; word-break:break-word"><span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:11pt; white-space:pre-wrap">The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2570785