Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 May 2021 07:15:14 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  need escalation  Ticket comment <div>RECEIVED ALREADY. Thank you!<br><br>
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<div>On 17 May 2021, at 8:33 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0in 0in 0.0001pt'><span style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; color: rgb(51, 51, 51)'>Our team is working on your issue, and will get back to you as soon as possible.</span></div>
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<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0in 0in 0.0001pt'><span style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; color: rgb(51, 51, 51)' dir="ltr">Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here. <br><br></span></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><span style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; color: rgb(51, 51, 51)'>Your friends,</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2545143