Subject: New Reply Received - Regarding reversal to credit order no: 9657261440
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 May 2021 05:24:04 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Regarding reversal to credit order no: 9657261440  Ticket comment <div>Thank you for your response.</div>
<div dir="auto">Please note i have not used My shukran in that purchase. Aed 16.65 was deducted from my account. If that was the case y was 16.65 deducted from My account. <div></div>Please see details below: </div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMDc4NjU4NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ck5BD6osCsy9gt5aw8JY-P1ub8iYhkipECcMnSHvXhQ" style="max-width: 100%"></div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMDc4NjU4NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.SC2XazI_jk2Hn-bP5VEZ5A1tPotktAeHU0jy8Pos3h4" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 17 May 2021 at 9:16 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div>Hi Divya Dharmaraj,<br><br><br><br>
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<div dir="ltr">Hi Divya,<br><br><br>Thank you for contacting us.<br>
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<div dir="ltr">We are sorry for mistakes in the previous email.</div>
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<br>While placin your order ID 9657261440,  you have spent 170 shukran points which is equivalent to ( AED 8.50 ) and my credit amount of AED 0.4461, when you have returned the item, the amount of shukran and my credit has been refunded back to my credit.<br> <br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2542187