Subject: New Reply Received - تاخرت الشحنه
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 16 May 2021 14:18:22 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  تاخرت الشحنه  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/9HcwUcxrTJCPvtP8txy4_Q~~/AALN9wA~/RgRigl0pPVcDc3BjQgpgnKkpoWAT0WSuUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB"></div>
Dear All,<br>
<br>
Well noted and received. The delivery address has been updated as requested. And a delivery attempt will be arranged with the customer.<br>
 <br>
Best regards,<br>
 
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<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>16/5/2021 10:13 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2561290] - تاخرت الشحنه<br>
 
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<div dir="ltr">Hi Team,<br>
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Problem Statement: What is the issue (Late Delivery) Courier Team<br>
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Order Date : 03/05/2021<br>
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Order ID:6304725402<br>
Tracking ID: SD001938418</div>

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Assistance Required: Need Urgent Delivery<br>
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Issue Description: The order was shipped from our side on 000 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.</div>

<div><strong>Riyadh / Al-Salam District / Principles Street / House Number 27</strong></div>

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<strong>Contact No: 0561734056</strong><br>
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Regards,<br>
Shafeeque</div>
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<blockquote class="freshdesk_quote">في الخميس, 13 مايو في 9:28 PM <span class="separator">, haila s &lt;[email-masked]&gt; كتب: </span>

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<span class="separator">في ١٣‏/٠٥‏/٢٠٢١ الساعة ٧:٠٧ م، كتب/كتبت ‏Max ‏&lt;[email-masked]&gt;:</span><br>
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<div dir="rtl"><span class="separator">مرحبا هيلا،</span></div>

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<div dir="rtl"><span class="separator">شكرا لتواصلك معنا.</span></div>

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<div dir="rtl"><span class="separator">تقبلي كامل اعتذارنا على الازعاج والتأخير الذي تسببنا به.</span></div>

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<div dir="rtl"><span class="separator">يرجى تزويدنا برقم الهاتف والعنوان كاملاً ( رقم المنزل- اسم الشارع- الحي- المدينة)  لكي يتم تحديثها مغ فريق الشحن لايصال الطلب رقم 6304725402.</span></div>

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<div dir="rtl"><span class="separator">شكرا لتعاونكم وتفهمكم معنا.</span></div>

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<div dir="rtl"><span class="separator">لا تترددي في التواصل معنا في حال وجود أي إستفسارات أخرى.</span></div>

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<div dir="rtl"><span class="separator">أصدقائك,</span></div>

<div dir="rtl"><span class="separator">فريق الدعم. </span></div>
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<div><span class="separator">الرياض / حي السلام / شارع المبادئ/ رقم المنزل 27</span></div>
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<div style="direction:rtl"><span class="separator">رقم الجوال </span></div>
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<div style="direction:ltr"><span class="separator">0561734056</span></div>

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<div style="direction:rtl"><span class="separator">والمفروض يكون في تعويض للكل عميل لكم </span></div>

<div style="direction:rtl"><span class="separator">بسبب خطأكم الفادح هذا </span></div>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2561290