Subject: New Reply Received - Shipment Delivery Delayed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 May 2021 21:25:43 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Shipment Delivery Delayed  Ticket comment <div dir="ltr">
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<div dir="ltr">Hi’</div>
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<div dir="ltr">Unfortunately just forwarding to your courier partner is not helping, otherwise i would have received this shipment before Eid.</div>
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<div dir="ltr">The reason shipment was not delivered because Centerpoint and courier partner Zajil never took it seriously.</div>
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<div dir="ltr">I am going to raise a consumer complaint with all evidences, as you are unable to resolve it.</div>
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<div style="direction: ltr">Thanks,</div>
<div style="direction: ltr">Mohammad K Neyaz</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, May 14, 2021 16:04<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> Re: [#2570785] - Shipment Delivery Delayed
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<span dir="ltr" style="box-sizing: border-box; word-break: break-word; font-size: 11pt; white-space: pre-wrap">Hi Mohammad,</span>
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<span style="box-sizing: border-box; word-break: break-word; font-size: 11pt; white-space: pre-wrap">Thank you for contacting us. </span>
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<div><span style="font-size:11pt; white-space:pre-wrap">I can see that delivery of this order has taken longer than our normal delivery time, and I am really very sorry  for this delay. I know that you’ve been waiting for it. It should be with you soon. Please
 be assured we have forwarded the issue to our courier partner to deliver your order as soon as possible.</span></div>
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<span id="docs-internal-guid-b99d1ccb-7fff-9bc1-abb8-9dade1a857fd" style="box-sizing:border-box; word-break:break-word"> </span><span style="font-size:11pt; white-space:pre-wrap">Again, please accept our sincere apologies for this unexpected delay.  </span>
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<div><span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:11pt; white-space:pre-wrap">Your friends, </span></div>
<div><span style="box-sizing:border-box; word-break:break-word; font-size:11pt; white-space:pre-wrap">The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2570785