Subject: Ticket Assigned - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 14 May 2021 14:18:07 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Hello,Please note that still requested to return item is not picked up.Thanks to advise

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On Thursday, April 29, 2021, 09:23, Max Fashion <[email-masked]> wrote:

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We’ve received your return request.

Hi Nermine Hamid, thank you for getting in touch with us. Here’s how your return 1000849789 for order 2001677184 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  Schiffli Detail Shirt with Long Sleeves and Knot Detail  |
| Color: Orange |
|  Size: 14  |
| Quantity: 1 |

  |  EGP 360  |

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|  Total | EGP 360  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2555056