Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 14 May 2021 09:05:00 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="ltr">Hello</div>
<div dir="ltr">Thank you for your email </div>
<div dir="ltr">I don’t want to return the item I simply want the toys that come with it to be sent to me. </div>
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<div>On 14 May 2021, at 08:24, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<div style="margin-bottom: 0.0001pt"><span rel="tempredactor" style="font-size: 14px">Hi Nasiba,<br><br></span></div>
<div style="margin-bottom: 0.0001pt"><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div style="margin-bottom: 0.0001pt"><span rel="tempredactor" style="font-size: 14px">We apologise for the inconvenience caused.</span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr">Though rare this is really unfortunate that you had received incomplete item in your purchase with us. We understand that you are sceptical about your future purchases. </span></div>
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<div><span rel="tempredactor" style="font-size: 14px" dir="ltr">​We have created a return request for the item and our courier team will contact you soon to arrange the collection.<br dir="ltr"></span></div>
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<div dir="ltr">Please don't forget to wrap your returns in their original shipping packaging and ensure the product has not been used.</div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Again, please accept our sincere apologies for this.</span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Hope we are able to meet your expectations. </span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Your friends,</span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2556210