Subject: New Reply Received - COMPLAINT
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 14 May 2021 08:18:37 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  COMPLAINT  Ticket comment <div dir="ltr">
<div></div>
<div>
<div>
<div dir="ltr"></div>
</div>
<div dir="ltr">
<img id="id-46698765-CDB4-4CCD-B81F-764E806C2F53" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMDMyMTMwOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ERcJjanZ9fCkez1EXAjLfVlVUGxiKuV7yx0HyXt5hDw" alt="Image.jpeg" style="max-width: 100%"><img id="id-DC2BCCEF-8299-4FF6-AE99-495ECD77F64F" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMDMyMTMwOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4--cFTSeY2-v8dIiD9CiV00BTFYMGGnPnVz0iyLkFVw" alt="Image.jpeg" style="max-width: 100%"><img id="id-BBF93D2C-2756-49FD-82A7-D609A0D406A5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMDMyMTMxMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.TbGrsj8PD-Pj-RDgCiNpjpCJjw7E7mvkjsltnPQdenc" alt="Image.jpeg" style="max-width: 100%"><br>
</div>
<div class="ms-outlook-ios-signature">Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
</div>
</div>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, May 14, 2021 8:06:28 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2518796] - COMPLAINT
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Nadeen,<span rel="tempredactor" dir="ltr" style="font-size:14px">​​</span><br>
</div>
</div>
<div dir="ltr">
<div>
<br>
</div>
<div>
<span rel="tempredactor" style="font-size:14px">Thank you for getting in touch with us. </span><br>
</div>
<div><span rel="tempredactor" style="font-size:14px"><br>
</span></div>
<div>
<span rel="tempredactor" style="font-size:14px">We would be happy to help you. However for us to check and investigate, we would need some more information. </span><br>
</div>
<div><span rel="tempredactor" style="font-size:14px"><br>
</span></div>
<div>
<span rel="tempredactor" dir="ltr" style="font-size:14px">Please provide us with bank statement image showing the transaction ID, amount deducted and the date to further assist you.</span><br>
</div>
<div><span rel="tempredactor" style="font-size:14px"><br>
</span></div>
<div>
<span rel="tempredactor" style="font-size:14px">Looking forward to hearing from you.</span><br>
</div>
<div><span rel="tempredactor" style="font-size:14px"><br>
</span></div>
<div>
<span rel="tempredactor" style="font-size:14px">Your friends,</span><br>
</div>
<div><span rel="tempredactor" style="font-size:14px">The Support Team</span></div>
<div style="line-height:1.38"></div>
</div>
</div>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2518796