Subject: New Reply Received - OLD AND USED PIECE
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 May 2021 16:06:25 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  OLD AND USED PIECE  Ticket comment <div>Thank you so much for your understanding, </div>
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<br><div id="yMail_cursorElementTracker_1620921956257">not only me and my family we have a community that is your regular customers.... </div>
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<div id="yMail_cursorElementTracker_1620921960535">I recommend to many of my colleagues and friends too to use your app and they are using it. <div id="yMail_cursorElementTracker_1620921873490">We all had a trust on you from long time. </div>
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<div id="yMail_cursorElementTracker_1620921928472">Sincere Thanks </div>
<div id="yMail_cursorElementTracker_1620921951158">for all of us. </div>
<div id="yMail_cursorElementTracker_1620921942981">Regards </div>
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<br id="yMail_cursorElementTracker_1620921756216"><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, May 13, 2021 at 6:59 PM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv8803779489"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div style="margin-bottom:0.0001pt"><span style="font-size:14px">Hi Ali,<br></span></div>
<div style="margin-bottom:0.0001pt"><span style="font-size:14px"><br></span></div>
<div style="margin-bottom:0.0001pt"><span style="font-size:14px">We apologise for the inconvenience caused.</span></div>
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<div><span style='font-family:-apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px'>Though rare this is really unfortunate that you had received a defective item in your recent purchase with us. We understand that you are sceptical about your future purchases. </span></div>
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<div><span style="font-size:14px" dir="ltr">​Regarding the item received:</span></div>
<div><span dir="ltr" style="font-size:14px">​<br></span></div>
<div dir="ltr">We have processed the refund amount of  QAR 39.50 in your credit card on 13 May 2021, and QAR 1.7985 in my credit wallet.</div>
<div dir="ltr"><br></div>
<div dir="ltr">** Noting that your card issuer requires 7-14 additional business days to process the refund as per the bank norms.<br> <br>Once again, sincere apologies and thank you for your patience.<br> <br>Feel free to get in touch with us for further assistance.<br> </div>
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<div><span style='font-family:-apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px'>Your friends,</span></div>
<div><span style='font-family:-apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px'>The Support Team</span></div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2563249