Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 13 May 2021 10:26:30 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div>No. It was 7 items put all together (Clothes shoes and hair clutch all returned together) The person who came to collect checked in front of me and confirmed 7 items. He also adviced me next time i should make 2 separate return request and to not return all items together as its difficult to count. Which i found wierd. </div>
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<div>I am your regular customer and always done shopping and returns without any mistakes, i dont know why this time there is a goof up, that too which is not from my side i can assure you. </div>
<div>I was only waiting for the refund to shop again. </div>
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<div>Please help! <br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thursday, May 13, 2021, 8:24 AM, Max &lt;[email-masked]&gt; wrote:</div>
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<div>Hi Avita,<br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We have checked, and we can see that you have created a return request for 7 item and we have received only 4 items and hense the refund was processed for the same.</div>
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<div>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
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<div>Thank you for shopping with us and have a great day! Stay Safe!</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2549896