Subject: New Reply Received - Delivery
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Mon, 03 May 2021 08:13:29 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="ltr">
<div>Dear</div>
<div>let your account Dept. check properly , i have already sent you statement shows the deducted amount and not refund , see the below:</div>
<div>again, the below means the amount has been deducted by your company but not returned back,</div>
<div>refund my money ASAP<br>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxNjU2ODY5NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.j6_EfLt1lHWb_v63oj1Goy44COT0vIUjRpeHR1T4Xaw" alt="image.png" width="561" height="354"><br><br>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, May 3, 2021 at 10:55 AM Homecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">Hi Hosam,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div dir="ltr">
<br>As per attached images, the amounts on both orders have not been debited from our site, it was authorised but not captured from our side because the orders have been cancelled.</div>
<div dir="ltr">If you are still think that amount were deducted please show us a bank statement reflecting the values were deducted and not refunded back.<br><br>We thank you for understanding and cooperation.</div>
<div dir="ltr">​<br>
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<div dir="ltr">
<br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2321126