Subject: Ticket Assigned - preorder
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 May 2021 12:05:34 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  preorder fatimah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  fatimah Bot:  Hi Fatimah ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0551634808            03:42 PM, 01st May                     fatimah                    /startOver           03:43 PM, 01st May                     fatimah                    /startOver           03:44 PM, 01st May                   Algaili                   Hi Fatimah, Good evening, thank you for contacting us. My name is Algaily, I will be happy to assist you.           03:46 PM, 01st May                     fatimah                    hi thanks           03:47 PM, 01st May                     fatimah                    i have a problem           03:47 PM, 01st May                     fatimah                    i made a purchase yesterday and i lost the receipt but the clothes are in good condition, how can i make an in-store return           03:47 PM, 01st May                     fatimah                    hey? are you there           03:49 PM, 01st May                     fatimah                    i need an answer           03:49 PM, 01st May                     fatimah                    /startOver           03:50 PM, 01st May                   Algaili                   Did you place the order online or you purchased from the store.           03:54 PM, 01st May                     fatimah                    store purchase           03:54 PM, 01st May                   Algaili                   Please contact the store or visit it to assist you in this regards, as we are handling here the orders placed online.           04:01 PM, 01st May                     fatimah                    k           04:01 PM, 01st May                     fatimah                    die           04:01 PM, 01st May                     fatimah                    thanks*****           04:02 PM, 01st May                   Algaili                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:05 PM, 01st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2487414