Subject: New Reply Received - Delivery
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Sun, 25 Apr 2021 16:40:29 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Delivery  Ticket comment <div class="ydp31c90986yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div>1. Broken leg and you put washer to fix , but it is broken leg, any body can sit on it and fall down, <span>deliveries without it’s own cartoon</span><br>  </div>
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<div>2. Legs are moving, not balance while sitting on, deliveries without it’s own cartoon</div>
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<div>3. Full of dust, <span>deliveries without it’s own cartoon</span>
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<div><span>4. Received pink cushion instead of blue one as ordered</span></div>
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<div><span>I want to return the 4 items shown in the photo attached.</span></div>
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<div><span>Please arrange for pickup to return , and refund.</span></div>
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<div><span>Thanks </span></div>
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<div>On Sunday, April 25, 2021, 11:04:17 AM GMT+3, Homecentre &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr"><div dir="ltr">Hi Rabaa,<br><br>
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<span style="font-size:14px">Thank you for reaching out us.</span><br>
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<span style="font-family:-apple-system, system-ui, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span><br>
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<span style="font-family:-apple-system, system-ui, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"> We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.</span><br>
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<span style="font-family:-apple-system, system-ui, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">We would also request you to provide us some snapshots of the wrong item you received.</span><br>
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<span style="font-family:-apple-system, system-ui, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"> We look forward to hearing from you.</span><br>
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<span style="font-family:-apple-system, system-ui, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"> Your friends,</span><br>
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<div><span style="font-family:-apple-system, system-ui, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"> The Support Team</span></div>
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Attachments :
1. <a href='http://helpae.homecentre.com/helpdesk/attachments/2043214335307'>7617F93B-8B30-4276-9A1A-1E2DA9E341AF.jpeg</a><br />2. <a href='http://helpae.homecentre.com/helpdesk/attachments/2043214335308'>14CE1C4D-D26E-4ADC-A2F5-DE9B274256E2.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2434514