Subject: New Reply Received - Re: Your refund is on its way
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 25 Apr 2021 08:14:50 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div><br></div>
<div dir="auto">I do not want a voucher of KD 8.05</div>
<div dir="auto"><br></div>
<div dir="auto">Refund this amount to me via KNET </div>
<div dir="auto">
<br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>
</div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: <strong class="gmail_sendername" dir="auto">Home Centre</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Thu, 4 Mar 2021 at 2:48 PM<br>Subject: Your refund is on its way<br>To: Rounwah Bseiso &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><br><br><u></u>

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																				Your return has been processed 
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					                                  															Your refund is on its way
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					                                							                                	Hi Rounwah Bseiso, we have successfully processed your refund for return  <span style="color:#00b9e5">1000574784</span> for order 
						                                	 8238199205 .
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																													Here’s how your refund works:
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							                                  <strong>Order Details </strong>
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  <strong>HOME CENTRE</strong>  </td>
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Rubus 3-Piece Pan Mat Set - 28x38x42 cms  </td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: Multicolour</td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Quantity: 3</td>
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															        						   									 KWD 2.1
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  <strong>HOME CENTRE</strong>  </td>
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Rectangular Drawer Organiser  </td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: White</td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Quantity: 1</td>
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															<td width="30%" style="padding:20px 10px 0 0;color:#3d4648;font-weight:600" align="right">
															        						   									 KWD 0.6
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																																																							<a rel="noreferrer">
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  <strong>HOME CENTRE</strong>  </td>
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Ben Construction Waste Bin - 24.5 cms  </td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: Multicolour</td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Quantity: 1</td>
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															<td width="30%" style="padding:20px 10px 0 0;color:#3d4648;font-weight:600" align="right">
															        						   									 KWD 7.45
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</table>
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  <strong>HOME CENTRE</strong>  </td>
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Arabian Dream Filled Cushion with Tassels - 45x45 cms  </td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: Grey</td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Quantity: 2</td>
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															<td width="30%" style="padding:20px 10px 0 0;color:#3d4648;font-weight:600" align="right">
															        						   									 KWD 6.9
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</table>
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  <strong>HOME CENTRE</strong>  </td>
																	</tr>
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Bake It 9-Piece Icing Set  </td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: Grey</td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Quantity: 1</td>
																	</tr>
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</table>
															</td>
															<td width="30%" style="padding:20px 10px 0 0;color:#3d4648;font-weight:600" align="right">
															        						   									 KWD 0.7
															</td>
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</table>
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															    <td width="50%"> </td>
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																				Total
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																			<td style="font-family:Arial,Helvetica,sans-serif;line-height:25px;font-size:14px;color:#333333" align="right">
																				<strong>KWD 17.75</strong>
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															            <td style="font-family:Arial,Helvetica,sans-serif;line-height:25px;font-size:14px;color:#333333">
															            	Total Refund Amount
															            </td>
															            <td style="font-family:Arial,Helvetica,sans-serif;line-height:25px;font-size:14px;color:#333333" align="right">
															            	<strong>KWD 8.05</strong>
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															            <td colspan="2" style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:#333333">
															            Items that are cancelled or refunded are not eligible for Shukrans.
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<tr><td style="font-size:0;line-height:0"></td></tr>
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								<td align="left" style="font-size:0;line-height:0;text-align:left">
                                <table width="100%" border="0" cellspacing="0" cellpadding="0" style="border:solid 1px #f2f2f2;background-color:#ffffff;margin-bottom:15px">
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                                    <td align="center" style="padding:20px 20px 20px 20px">
                                    <table width="100%" border="0" cellspacing="0" cellpadding="0">
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<tr>
                                     <td style="line-height:20px">
                                            <img alt="" style="width:50px;height:50px;display:inline-block;vertical-align:middle;margin-right:15px">
                                            <span style="font-size:16px;text-align:left;font-family:Arial,Helvetica,sans-serif;color:#3f3f3f;display:inline-block;vertical-align:middle">
                                            Here's your HOME CENTRE voucher code:</span>
                                        </td>
                                      </tr>
                                      <tr>
                                        <td></td>
                                      </tr>
                                      <tr>
                                      <td style="line-height:30px">
                                            <span style="background-color:#f1f1f1;border-radius:3px;text-align:center;font-family:Arial,Helvetica,sans-serif;font-size:16px;width:70%;margin-right:5%;display:inline-block;vertical-align:middle;padding:10px 0;color:#000000;font-weight:bold">82381992059671092737</span>
                                            <span style="font-family:Arial,Helvetica,sans-serif;font-size:18px;width:25%;display:inline-block;vertical-align:middle;text-align:center">
                                                Voucher Value:
                                                <br>
                                                <b style="font-size:21px">KWD 8.05</b>
                                            </span>
						                    </td>
						              </tr>                                      
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<td>
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</tr>
                                      <tr>
                                       <td style="color:#9ea3a9;font-size:15px;font-family:Arial,Helvetica,sans-serif;line-height:20px;text-align:left">
                                             Use this voucher to shop HOME CENTRE products online or in-store.
                                             This voucher is valid till : 05 Sep 2021.                                             <a style="text-decoration:underline" rel="noreferrer">Terms and conditions</a> apply.      
                                        </td>
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<tr>
	<td align="center" width="100%" style="padding:10px 0 20px 0;background:#ffffff;border-top:1px solid #eeeeee" bgcolor="ffffff">
				<div><table border=" 0" cellpadding=" 0" cellspacing=" 0" style="max-width:600px;width:100%;padding:10px 0 0 0;color:#000">
	<tbody>
<tr>
		<td style="padding:0 0 15px 15px;font-size:15px;font-weight:700;text-align:left;color:#242428"><span>Need help? Get in touch</span></td>
	</tr>

	<tr>
		<td align="center">
			<div style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align="center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;height:95px;background-color:
					f9f9f9">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="
								0" style="padding:13px" width="100%">
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										<td>
										<a style="border:0;margin:0;padding:0;text-decoration:none" rel="noreferrer">
											<img alt=" mailus" width=" 38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0;padding:0;line-height:20px">
<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
										</td>
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						</td>
					</tr>
				</tbody>
</table>
			</div>
			<div style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align="center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;height:95px;background-color:
					f9f9f9">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%">
								<tbody>
									<tr>
										<td>
										<a style="border:0;margin:0;padding:0;text-decoration:none" rel="noreferrer">
											<img alt="facebook" width=" 38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0;padding:0;line-height:20px">
<strong>Connect with us</strong> on your favourite social network.</div>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
		</td>
	</tr>
	<tr>
		<td align="center" width="100%">
			<div style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align="center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;height:95px;background-color:
					f9f9f9">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%">
								<tbody>
									<tr>
										<td>
										<a style="border:0;margin:0;padding:0;text-decoration:none" rel="noreferrer">
											<img alt=" twitter" width=" 38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0;padding:0;line-height:20px">Reach out in 140 characters! We are <strong>@askhomecentre</strong>.</div>
										</td>
									</tr>
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						</td>
					</tr>
				</tbody>
</table>
			</div>
			<div style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align="center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;height:95px;background-color:
					f9f9f9">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%">
								<tbody>
									<tr>
										<td><img alt=" call" width=" 38"></td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0;padding:0;line-height:20px">
<strong>Call us on 18-00-871.</strong> <br>Saturday - Thursday, 9 AM - 10 PM.</div>
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	</td>
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			<td class="m_-8235159758302997326two-column" style="padding:5px 0 0 0;background:#eeeeee" align="center">
				
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<div class="m_-8235159758302997326column" style="width:49%;display:inline-block">
	<table width="100%">
		<tbody>
<tr>
			<td align="left">
				<table class="m_-8235159758302997326contents">
					<tbody>
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						<td align="left"><span style="font-size:11px;color:#848483">
								© 2021 Retail World Limited </span></td>
						<td> </td>
					</tr>
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			<td align="right">
				<table class="m_-8235159758302997326contents">
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						<td style="text-align:right;width:100%" align="right">
							<span style="font-size:11px;color:#848483">
							<a style="text-decoration:none;color:#848483" rel="noreferrer">Privacy Policy</a>  |
						    <a style="text-decoration:none;color:#848483" rel="noreferrer">Terms &amp; Conditions</a>
						</span>
						</td>
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</blockquote></div>

Attachments :
1. <a href='http://helpkw.homecentre.com/helpdesk/attachments/2043214297558'>82381992059671092737</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2434841