Subject: New Reply Received - Re: Your products are on the way
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 24 Apr 2021 17:30:51 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">I have returned an elite decorative tray and a betty Crocker's frying pan <span style="font-family:sans-serif">directly to your store.</span><div dir="auto">The courier partner has collected a black serving tray, as instructed by the company and the customer service in charge.</div>
<div dir="auto">Of these both the serving trays I've purchased was damaged. While the pan was not of the desirable size, hence returned.</div>
<div dir="auto">Hoping for an early refund for the same.</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 24 Apr 2021, 1:50 pm Homecentre, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Fathima,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We apologise for the inconvenience caused.</div>
<div dir="ltr">
<br>​We have checked and we can see the collection has been done successfully.</div>
<div><br></div>
<div dir="ltr">We request you again to specify the items you have handed over to the courier team and how many items you have  returned so we can further assist you.</div>
<div dir="ltr">
<br>We look forward to hearing from you.<br><br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2393118