Subject: New Reply Received - Order # 8244418523
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Sat, 24 Apr 2021 10:51:21 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Order # 8244418523   Ticket comment <div dir="ltr" style="direction: ltr">Dear support team,</div>
<div dir="ltr" style="direction: ltr"><br></div>
<div dir="ltr" style="direction: ltr">I would like to congratulate you for your unprofessionalism dealing with this issue! </div>
<div dir="ltr" style="direction: ltr">Could you please explain how exactly your team will rectify a damaged closet?!!! </div>
<div dir="ltr" style="direction: ltr">Sending me the same person who broke the closet in 2 different places while installing the nails in it is definitely not a solution!!! </div>
<div dir="ltr" style="direction: ltr">And by the way he did not offer to do anything about it, he informed me that he was only there to double check what was wrong with it! </div>
<div dir="ltr" style="direction: ltr"><br></div>
<div dir="ltr" style="direction: ltr">And no, you did not meet my expectations!!! </div>
<div dir="ltr" style="direction: ltr"><br></div>
<div dir="ltr" style="direction: ltr">Ghida Khayat </div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 24 Apr 2021, at 1:27 PM, Homecentre &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr"><div>Hi Ghida,<br><br>
</div></div>
<div dir="ltr">
<div style="margin-bottom: 0.0001pt"><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div style="margin-bottom: 0.0001pt"><span rel="tempredactor" style="font-size: 14px">We apologise for the inconvenience caused.</span></div>
<div><br></div>
<div dir="ltr">We have been informed by our relevant team that our team visited your house to rectify the issue but was insisting to return stock.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We would like to inform you that items in your order ID is non returnable items and our team will evaluate the same regarding return.</div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Hope we are able to meet your expectations. </span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Your friends,</span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>The Support Team</span></div>
</div>
</div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2343716