Subject: [JIRA] (REL-141489) Return processing RMA: 1000073892 Order ID: 6231533532
From: "Sankar T (Jira)" <[email-masked]>
To: "Algaily Elnor" <[email-masked]>
Date: Tue, 20 Apr 2021 16:56:21 +0000

Sankar T *made 3 updates* and *added 1 new comment*. REL-System Reliability Engineering - Landmark/REL-141489 Return processing RMA: 1000073892 Order ID: 6231533532 

Sankar T *made 3 updates* and *added 1 new comment*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiYzlkYjViNjYyNDM4NDEzMWEwMTA4NjVlNmI1YWRjNWYiLCJwIjoiaiJ9 )

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REL-141489 ( https://landmark.atlassian.net/browse/REL-141489?atlOrigin=eyJpIjoiYzlkYjViNjYyNDM4NDEzMWEwMTA4NjVlNmI1YWRjNWYiLCJwIjoiaiJ9 )

Return processing RMA: 1000073892 Order ID: 6231533532 ( https://landmark.atlassian.net/browse/REL-141489?atlOrigin=eyJpIjoiYzlkYjViNjYyNDM4NDEzMWEwMTA4NjVlNmI1YWRjNWYiLCJwIjoiaiJ9 )
Updates
Sankar T 8:53 pm GST Resolution: Done Status: To Be Assigned Completed Assignee: Sankar T [email-masked]
Comments
Sankar T 8:53 pm GST

Hi @[email-masked] - This is due to technical error that happened on oct 10th. Ideally this order shouldn’t have pushed to OMS as this was onvalidation cancelled. So, for this order we din’t capture the amount from customer so we don’t have to return any amount back to customer.

View issue ( https://landmark.atlassian.net/browse/REL-141489?atlOrigin=eyJpIjoiYzlkYjViNjYyNDM4NDEzMWEwMTA4NjVlNmI1YWRjNWYiLCJwIjoiaiJ9 )

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