Subject: Ticket Assigned - Delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 20 Apr 2021 09:41:19 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery 8247028945

My package has been discarded. It is showing as delivered and my order number is showing as invalid. This is the second time that this company has been incapable of delivering my package to me after at least ten separate phone calls with each phone call including me telling your representatives my proper phone number and them assuring me that. They have provided the courier with the correct number. They have lied to me every single time. And now my package has been completely discarded. I have lost 72 KD due to this company's failure to help me with this simple issue. There is now no way to ever receive my items because they are now listed as delivered. You have taken both my money AND the items that I purchased. Why has this issue not been fixed?! Why would you do this to a customer? Why didn't this company care enough to make sure that my order was properly delivered to me?! https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2413775