Subject: Ticket Assigned - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 12 Apr 2021 11:12:36 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns I’ve been trying to contact you along time ago and no response all you do is sending me messages 
You were suppose to refund me with a payment I did and till now no one contacted me. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2387871