Subject: Ticket Assigned - refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 01 Apr 2021 09:17:16 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refund hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-
 15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your number Customer:  0565988521            01:03 PM, 01st Apr                   Algaili                   Hi, Good morning, thank you for contacting us. My name is Algaily, I will be happy to assist you.           01:04 PM, 01st Apr                     hi                    Hi           01:05 PM, 01st Apr                     hi                    I recieved my order yesterday but in that one item got cancelled from your end due to no stock           01:05 PM, 01st Apr                     hi          
           When will I get the refund of that order           01:06 PM, 01st Apr                     hi                    Order number 9646352936           01:08 PM, 01st Apr                   Algaili                   We apologise for the delayed reply, Can you please hold for a minute.           01:11 PM, 01st Apr                   Algaili                   We have checked and we can see the refund has been processed from our side on 31/03/21 04           01:12 PM, 01st Apr                   Algaili                   ** Noting that your card issuer requires 7-14 additional business days to process the refund as per the bank norms.           01:12 PM, 01st Apr                   Algaili                   Is there anything else I can help you with!           01:15 PM, 01st Apr                     hi                    Thank you           01:15 PM, 01st Apr                   Algaili                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful da
 y.           01:16 PM, 01st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2336119